Pearls of Wisdom : Nurturing Workplace Relationships

When we focus on others’ faults, we only draw those negative forces into ourselves. Fault-finding, constant criticism and magnifying the mistakes of others are poor, ineffective ways of changing the world. A sunny temperament and a healthy sense of humour can do wonders for you

Adilemma was posed before all the applicants to the post of a HR executive in a reputed company:

You are driving along in your car on a wild, stormy night, it’s raining heavily, when suddenly you pass by a bus stop, and you see three people waiting for a bus:

  • An old lady who looks as if she is about to die
  • An old friend who once saved your life.
  • The perfect partner you have been dreaming about

Which one would you choose to offer a ride to, knowing very well that there could only be one passenger in your car?

The candidate who was hired had no trouble coming up with his answer. Guess what was his answer?

He simply answered

“I would give the car keys to my old friend and let him take the lady to the hospital. I would stay behind and wait for the bus with the partner of my dreams.”

Sometimes, we gain more if we are able to give up our stubborn thought limitations. We don’t necessarily have to be selfish to get the best out of life

What is the secret to enriching human relationships? Are there any special principles that govern these relationships?

We cannot have ‘theories’ for everything – especially for getting along with people. No blueprint can give us a preplanned design to organise our lives with other people. Human beings are unique, perhaps somewhat illogical, and definitely un-programmable!

Each one of us is sensitive; each one of us is different; and each one of us is constantly variable – our mood and temperament change from day to day, may be even hour to hour!

And yet we have evolved into a society, into a community, into a global habitat with families, institutions and corporations. This has been possible with time, a growing sense of awarenessand a great deal of understanding, tolerance, sympathy and mutual respect

Every relationship is unique and special. Parents, spouses, children, family, friends, neighbours, colleagues, superiors, subordinates, employers or employees – every relationship needs to be nurtured with understanding and patience.

The secret of successful relationships is to be found in an understanding heart. Preferably, your own!

The great Prophet of the Baha’i faith, Baha’ullah, said to his disciples again and again, “If you find that there are nine vices and only one virtue in your neighbour, forget the nine vices, and focus only on the one virtue.”

This is the secret of an understanding heart. See only the good in others

This is the secret of an understanding heart. See only the good in others

When we focus on others’ faults, we only draw those negative forces unto ourselves. Fault-fi nding, constant criticism and magnifying the mistakes of others are poor, ineffective ways of changing the world.

A sunny temperament and a healthy sense of humour can do wonders for you

Try a simple or a kind word – you will find that wrongs are easy to set right and ‘wrong doers’ are set back on the right track!

Try a simple or a kind word – you will find that wrongs are easy to set right and ‘wrong doers’ are set back on the right track! If you wish to enrich your relationships, learn to be a good listener

Secondly, if you wish to enrich your relationships, learn to be a good listener.

Let the other person talk and prove his point to his satisfaction. Do not interrupt him while he is talking – even if he is your subordinate

Don’t you feel exasperated if someone interrupts what you are trying to say?

“Please let me finish!” are the words uttered most frequently at committee meetings.

Listen more, talk less. We were made to listen: that is why God has given us two ears and only one mouth. If we had been given two mouths on either side of our heads and just one ear on our faces, how funny we would look!

Be a good listener; therefore, listen not only with your ears, but with your heart.

Chandra was a bright and hardworking girl. She had just joined a BPO company. She had no prior work experience. As each day passed she got better and better at her job. But she felt an underlying sense of insecurity. She felt lost in the multitudes of people in the huge company. Being a sensitive person, she felt that she would do better in a smaller company. She thought that she wouldn’t mind too much, even if the pay scale was lower.

Chandra felt that she was losing focus and felt a drop in her job satisfaction. After a few days her manager got transferred. The new manager was Ms. Vidya. She was exceptionally warm and congenial.

Whenever Chandra went to knock on her door for a query, Vidya stopped whatever she was doing, and would greet her warmly. She would invite Chandra to sit down, and give undivided attention to what the young lady wished to say. Vidya was always calm, unhurried and totally focused

This was remarkable for Chandra, because no other manager had ever given her that kind of attention. She felt that she was listened to and that her opinions were important. She suddenly began to feel that her role in the organisation was significant. She changed her mind about leaving the job

Pure focused listening had helped Vidya to retain the service of a valuable employee.

Remember, the best brains and the best talents in an organisation need to be nurtured in an environment that allows one to grow

By Dada J.P. Vaswani

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